Imagineers Spring 2014 Newsletter

5 Reasons to Utilize Your Community Website Portal


Imagineers offers a website portal for your community through our website. Many Imagineers client communities have been enjoying the benefit of this feature of our service and finding value in it. If you are not familiar with what a community web site portal is you should know that it operates like a community website but has access restricted to limited groups of authorized users. Each homeowner obtains his/her own secure password and logon to access community information as well as homeowner specific information. There are many features that are offered through this intranet web portal. Below are five (5) reasons why to make full use of your community website portal if your board is not already doing so.

1.) It provides a Method to Centrally Store Important Community Documents in a Secure Organized and Accessible Manner Available to All Homeowners At Any Time. Some examples of important community documents include:
* Board Meeting Minutes
* Newsletters
* Community Rules and Regulations
* Policies (e.g. Late Fee Policy; Snow Removal Policy)
* Welcome to Community Information
* Variance Request Forms and Guidelines

2.) Homeowners Have Real Time Access to Their Common Fee Account Information. - It provides a convenient method for all homeowners to directly access in real time their common fee account balance and account history (this is pulled directly from the Imagineers accounting system). It can provide access also to work order requests and covenants. It also provides an online method to place a service request or request response to an account inquiry. Some examples include:
* Quick answers to billing questions or account history
* Status of work order requests
* Access to historical records of violation
* Online method to place service requests
* Online method to request Imagineers accounting support

3.) It Provides another Means to Make Announcements to Homeowners - It provides an additional convenient method to make community announcements to homeowners. Some examples include:
* Announcement of a change of a rule
* Announcement of a change in policy
* Announcement of an upcoming event
* Announcement of projects or activities impacting residents

4.) It Provides a Community Calendar to Announce Community Events - It provides a way to maintain a community calendar for community events accessible by all homeowners. Examples include:
* Social Events
* Annual meetings
* Board Meetings
* Minutes Posting
* Assessment Reminders
* Maintenance Reminders
* Insurance Policy Renewal Date

5.) It Provides Easy Web Links to Other Websites of Interest. Examples include:
* Connecticut Chapter of Community Association Institute
* Legislative matters impacting the community
* Resources important to the community
* Existing Association Website

The best reason of all is that it's part of the standard services that we offer to all communities that we manage. Each community can utilize the features as much or as little as they wish. In general, it can help to conveniently foster greater communication on issues important to the community. Increased communication can help to avoid frustrated homeowners and help to prevent community discord.




Thank you for reading the Imagineers Board Newsletter. If you have any question or need any additional information on any articles provided in this newsletter, please contact us at 1-800-560-7268.

Imagineers LLC
Email: Gpassacantando@imagineersllc.com
Phone: 1-800-560-7268
Fax: 860-236-3951
Web: http://www.imagineersllc.com